our Covid-19 Response

We prefer that customers order propane online, or over the phone. Our offices are open to the public with certain restrictions. You can drop off a payment made with cash, cashier's check, or money order through our front door drop slot - please include the Door Drop LP Order Form with your payment. NGTI will not be held responsible for incomplete payments.

NGTI is committed to providing propane service to all of our customers, residential and commercial. Our current schedule for propane deliveries is Monday through Thursday, alternating every two weeks. 

Our drivers and technicians have been instructed to abide by the following rules:

• Keep a 6-foot distance from customers.
• Wear a mask and gloves for all customer interactions.
• Do not accept cash, or take in-person orders.
• Sanitize, and disinfect after each customer interaction, or as needed. 
• Wash hands with soap and water as much as possible.

If you (the customer) are feeling sick, let our driver/technician know to take appropriate measures for health & safety. Please respect these rules to protect yourself, our drivers, and our people.

NGTI offices are open to the public in a limited capacity. Please abide by the following:

• No more than 3 customers in the lobby at a time.
• All customers must wear a mask.
• Maintain a 6-foot distance from others at all times.
• Stay behind the yellow-line marked on the floor. 
• Respect the face shield (sneeze-guard). 
• Do not enter if you are running a fever, coughing/sneezing, or have shortness of breath. Please do not enter if you are sick. 

If you have any questions about deliveries, or other services - please contact our department managers directly, or via our contact form.